A useful community depends on clear rules.
These Terms of Use govern your relationship with Brazuk’s operator and the account, community, posts, listings and features made available. Read the full document and the specific conditions presented before each purchase. This version applies to express acceptances recorded for it; it does not silently replace the text of an earlier acceptance.
Updated on 10 October 2026 · terms-2026-10-10Version history
1. Acceptance and eligibility
Registration and authenticated areas are for people aged at least 18 who have capacity to accept these conditions. During registration, read and accept the version presented and provide accurate information. Anyone acting for a business must be authorised to represent it. Age or identity checks may be requested proportionately to the feature and risk. If you do not agree, do not complete registration or use authenticated areas. Viewing a public page alone is not acceptance of a charge or a contract with another user.
2. The Brazuk service
Brazuk is a community platform primarily for Brazilians in the United Kingdom, bringing together a feed, communities, messages, content, listings, business and provider discovery and the tools offered in each release. Availability depends on region, registrations and integrations. Demonstrations, development notices and advertising spaces without an identified advertiser are not active offers. Future features are not included in a current contract unless expressly stated. Specific conditions shown before purchase supplement these terms for that transaction without removing mandatory rights.
3. Account and security
You must provide accurate information, protect your password and report unauthorised use. Each person must keep one Brazuk account. Verified email, phone and social identities may be linked to the existing account and must not be used for parallel profiles. Once provided, full name, date of birth and nationality are protected identity data; corrections require a support request and proportionate verification. The same account may switch between Customer, Professional and Merchant experiences, subject to the checks and permissions required for each activity.
4. Acceptable use
Do not use the platform for fraud, scams, impersonation, harassment, threats, hate speech, unlawful discrimination, sexual exploitation, explicit sexual content, graphic violence, encouragement of crime, spam, malware, infringement or unjustified disclosure of private information. Misleading listings, fabricated reviews, manipulation of Brazuk Score, unauthorised automated data collection and attempts to bypass limits, restrictions or security are also prohibited. Legitimate safety reports should be responsible and contextual, without unnecessarily exposing victims or presenting unsupported accusations as established facts. These rules cover text, photos, video, audio, poll options and other visible content.
5. An intermediary platform
Unless another role is expressly identified in a particular flow, Brazuk facilitates connections and is not the advertised employer, landlord, seller or provider. Check the other party’s identity, trader status, qualifications, licences, insurance, scope, price and conditions before contracting. Badges, checks, reviews and reputation signals describe information in a particular context and do not guarantee quality, safety, solvency, sales or income. Community or automated-tool content is not individual legal, immigration, financial or medical advice. Acting as an intermediary does not remove Brazuk’s own legal obligations.
6. Shops, listings and professionals
Anyone offering products, services or listings must correctly identify who contracts with the customer, maintain accurate current information and meet duties relating to pricing, tax, licensing, insurance, safety, availability and performance. Regulatory and right-to-work requirements remain the responsibility of the person carrying out the activity where applicable. Brazuk may request proportionate evidence or restrict, pause or remove an offer because of risk, inconsistencies, reports or expired documents. Registration does not guarantee approval or commercial results. Sponsored content must be recognisable as advertising; paying for promotion does not authorise fabricated reviews or concealment of material conditions.
7. Payments and external providers
Enabled payments use processors identified in the flow; do not send full card numbers through chat. The seller or provider, items, currency, fees, total price and billing conditions must be presented before confirmation. Registration or acceptance of these terms does not authorise a subscription, renewal or charge: a paid plan requires prior information and your express authorisation in its own flow. Brazuk’s or the processor’s role does not imply escrow, a bank account or guaranteed payment. A disabled or unconfigured financial feature is not an available offer.
8. Cancellations, refunds and consumer rights
Cancellation, returns and refunds depend on the product, service, seller and conditions disclosed before purchase. In the UK, a 14-day cancellation right may apply to distance contracts, with specific exceptions and requirements for digital content, services already started, perishables and activities on specified dates. Where the law requires consent to immediate supply and acknowledgment of loss of cancellation rights, these must be requested separately before supply. Exceptions do not remove rights for defective, unsafe, incorrect or missing supply. Report problems through the order or support and retain evidence. Individual policies and app statuses do not finally determine a dispute or reduce mandatory rights.
9. User content
You retain rights in your content and must have permission to publish text, images, music, video and other people’s information. You grant Brazuk a non-exclusive, worldwide, royalty-free licence limited to what is necessary to store, technically adapt, transmit, moderate and display the content in platform operation and promotion permitted by these conditions. This does not transfer authorship or authorise third parties to reuse it for independent purposes. Review the audience and place before publishing; adding location is your choice and does not require disclosure of your home or exact position. Available controls let you remove content, subject to copies already received by others and legitimate retention. Galleries and videos follow the same rules. Where autoplay is enabled for an eligible video, it may start muted while visible; viewers retain available playback controls and use may consume mobile data.
10. Moderation, reports and safety
We may use automated rules and artificial intelligence models to analyse text, poll options, photos, video frames and, where available, audio transcripts, alongside reports and case review. Analysis aims to detect prohibited content, fraud and risk; models can make mistakes and do not guarantee detection of every risk. Results may approve or reject content, keep it temporarily unavailable for assessment or restrict visibility; analysis failure or uncertainty is not approval. We may preserve evidence and proportionately restrict content or accounts for safety, integrity or legal duties. Where appropriate and permitted, we explain the reason and provide a support challenge channel using the content reference and context. Urgent measures may precede notice. Do not bypass a restriction by reposting the same content. Community alerts are not official notices or an emergency service: call 999 or 112 for immediate danger in the UK.
11. Brazuk Score
Brazuk Score is an internal community reputation indicator, not an official credit score or a credit reference agency. It uses signals linked to verifiable platform activity. Shops and users cannot freely award points or create false relationships to manipulate results.
12. Access, decisions and challenges
The exact Score is private by default. Where access is authorised, it must be only an additional signal and never the sole basis for denying credit, employment, housing, rent or a service. The data subject can request an explanation, correction, challenge and human review through available features.
13. Intellectual property
The Brazuk brand, software, design and original content are protected by intellectual property rights. These terms permit only personal use or commercial use expressly authorised on the platform and transfer no ownership to you.
14. Privacy
The Privacy Policy explains data categories, purposes, lawful bases, automated content assessment, sharing and your rights. Contract acceptance and acknowledgment are not blanket consent to all processing or marketing. Device permissions, communication preferences and permission to display a place serve different purposes and can be managed in their respective controls. Declared interests may organise recommendations and relevant campaigns according to your choices; they do not guarantee an offer or notification.
15. Suspension and termination
You may stop using the service and request account deletion through available controls or support. Closure does not automatically undo orders, independent contracts, amounts due or existing rights. We may restrict or close accounts for material violations, fraud, risk, legal duties or discontinuation, with notice and a challenge opportunity where appropriate; urgent safety concerns can justify immediate action. Retention requires a legitimate purpose and applicable period, including legal obligations, fraud prevention and legal claims, as explained in the Privacy Policy.
16. Availability and operational changes
We aim to operate the service with reasonable care and skill. Maintenance, connectivity, app stores, devices and external integrations can cause failures or interruption. We may fix or change features for operational, legal or safety reasons while respecting contracted services and applicable rights, providing prior information where required. We do not promise continuous availability, emergency response, commercial results or notification delivery on every device. Operational changes do not authorise charges for features you have not purchased.
17. Liability
Each party’s responsibility is determined by applicable law, its involvement and its corresponding duties. Brazuk does not guarantee independent acts of users or providers but remains responsible for its own obligations and losses for which it is legally liable. Limitations apply only where valid, transparent and fair; they do not remove mandatory consumer rights, liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or restricted. Nothing requires users to indemnify every platform loss indiscriminately or waive legally available remedies.
18. Changes to these terms
A version and date identify this document. Material changes will be communicated and fresh acceptance requested where the law or nature of the change requires; an earlier acceptance record will not be converted into acceptance of this version. Changes do not authorise retrospective charges or incompatible new data purposes without the required information. Earlier versions remain identifiable for reference and evidence. If a provision is invalid, the remainder applies to the extent permitted while preserving mandatory rights.
19. Governing law and disputes
These terms are interpreted under Brazilian law without removing mandatory protections for consumers and individuals where the service is offered, including the UK. You retain access to competent authorities and courts under the law; this text does not impose an exclusive foreign forum, mandatory arbitration or waiver of rights. Support may seek to resolve a complaint, but prior contact is not a condition for exercising a right or seeking urgent relief. Specific contracts with sellers or providers may have additional conditions that must be presented before acceptance.
20. Contact
Brazuk is operated by BRAZUK TECNOLOGIA E SERVICOS LTDA, Brazilian company registration CNPJ 68.473.612/0001-35, Avenida Paulista, 1636, Suite 1105, Bela Vista, São Paulo/SP, 01310-200, Brazil. Questions and complaints can be sent to support@brazuk.app; legal notices to legal@brazuk.app.